Ira Help Center

Theme retirement

Ira is no longer available on the Shopify theme store. Theme support and updates for current users will end after May 18, 2024. Learn more about why we retired Ira and how to migrate your theme.

Get started

Start with the essentials to set up your theme.

Edit theme styles

Design pages

Use sections

New to Shopify? See our introduction to editing themes.

Frequently asked questions

See all FAQs →

Does Ira support multiple languages?

Yes. Ira includes a language selector in the Header and Footer. You will need to use an app (like Shopify’s Translate & Adapt) to translate your store content, and you may need to take some extra steps when setting up theme features. Learn more in our guide for selling in multiple languages.

Why are my swatches blank?

If your swatches appear blank, make sure that you are using an existing default color or that your image files match your variant names.

How do I set up mega navigations?

Ira has multiple types of mega navigations. You will need to setup your main menu before adding mega nav blocks. See the full mega navigation guide to learn more.

How do I remove the ‘Shipping’ and ‘Taxes’ messages?

Depending your store settings, default text for Shipping and Taxes appears on Cart and Product pages. Follow our guide for Editing default theme content to change or remove this text.

Will you help customize my store?

While our Support cannot offer code customizations, we can point you to a service that does. Just let us know what you're looking for — we might even have a solution for you with our available theme features.

Can I get a refund?

All theme sales are final and we are unable to provide refunds. As theme developers, we are not involved in billing or transactions through the Shopify theme store. Refund request need to be addressed to Shopify’s billing team.

Theme version

Ira was initially released November 2020. Versions 4.0 and later are built for Shopify's latest theme architecture called "Online Store 2.0" (OS2).

We consistently update our theme with fixes and improvements, and we would love to hear your input on how we can make Cornerstone even better.

Changelog

Feature roadmap

Theme updates

Find release notes for the latest versions.

View and add requests for future theme development.

Learn how to update your theme version.

Support

We're here to answer questions about your theme and address any issues arising from general use of the theme.

Our Support team is available Monday to Friday, 10AM to 6PM PST, excluding statutory holidays.

Contact

Support policy

Troubleshooting

Store access requests

Last updated 25 days ago